The deluxe double room offered a lovely balcony for sipping coffee in the mornings. The rooftop pool provided a perfect retreat to unwind after a day of exploring.

The breakfast fell tragically short of expectations, featuring only minimal options like stale bread and cheap jam, leaving a lot to be desired. Additionally, thin walls allowed noise from the nearby neighborhood to filter in, making for some restless nights.

The rooftop pool offers stunning sunset views, making for a perfect evening retreat.

The breakfast selection was quite inadequate, consisting mainly of basic bread and jam without any variety.

the check-in process was simply agonizing, waiting forever while the receptionist was too busy yapping away. and breakfast? just a few sad pieces of bread with some sketchy jam—absolutley not what i expected at a 'resort. ' i nearly gave a good review but didn’t get the complimentary upgrade i deserved. horrendous service, really.

I loved the rooftop pool that offered stunning views. However, the breakfast felt quite disappointing and basic.

Cutting through the noise

I truly appreciated the rooftop pool with expansive views after a day of exploring the nearby beaches. The rooms are spacious and clean, and the location on a quiet pathway makes for easy bike rides into town. For the price, the amenities and comfort are hard to beat!

I thoroughly enjoyed my stay at Hotel Punta Esmeralda Playa Del Carmen! The staff, particularly Julio and Florencia, were incredibly helpful and offered valuable recommendations that enhanced my experience. My room was spacious, clean, and filled with sunlight, providing a lovely atmosphere.

Location far from town center.

I really enjoyed the spacious deluxe double room with a lovely balcony where I spent mornings sipping coffee. The rooftop terrace was a fantastic spot to catch some sun, and the outdoor pool was perfect for cooling off in the afternoons. The offered breakfast wasn't exactly gourmet, but it did the job. Pro tip, definitely check out the rooftop in the evening for sunset views! 🌅

Loved the two nearby beaches and the pathway to town – perfect for scooting around! The rooftop pool was just fabulous for relaxing. Honestly, for the price, it was a steal!

But the breakfast? It felt like a bread-and-jelly party that nobody wanted to attend. I mean, I'd rather have a donut than that any day!

It was just a great fit for a transient stop in Playa del Carmen with attractive and competitive value for money. I really appreciated the rooftop pool that offered stunning views after a day of exploring. Try to check out the nearby beaches for some relaxation.

great stay but room for improvement

I appreciated the two beaches nearby, perfect for relaxing. The rooftop pool was a highlight, offering a stunning view to unwind. I enjoyed the pathway that leads into town, making it easy to explore. The sea view from my room was beautiful and added a serene touch to my stay.

The hotel is a bit far from the town center.